Cebu Pacific Air Airlines

Cebu Pacific Flight Bookings

Cebu Pacific Air (CEB) was established in 1988 and is a low-cost carrier based in Pasay, Philippines. The airline operated flights to domestic destinations in the Philippines and international destinations across 14 countries. The airline covers a total of 60 domestic and international destinations. The airline operates flights from two primary hubs in Cebu and Manila. The secondary hubs are Davao, Cagayan de Oro, Clark, Iloilo, Kalibo and Zamboanga. 

It is Asia’s oldest low-cost airline. It is the main low-cost airline in the Philippines and now it has become the country’s largest airline based on the number of passengers flown. The airline’s first flight was from Manila to Cebu and It began with 24 domestic flights daily. In 2016, the airline became a founding member of the low-cost carrier alliance called the Value Alliance. The airline allows booking tickets with all of the 8 alliance members. Collectively the alliance serves over 160 destinations in the Asia-Pacific region.

Cebu Pacific Connectivity and Fleet Information

Cebu Pacific Air fleet consists of 65 aircraft: 9 Airbus A320 neo, 17 Airbus A320-200, 10 Airbus A321 neo,  6 Airbus A321-200, 2 Airbus A330-300, 4 Airbus A330-900 and 17 ATR 72. The airline aims to replace its existing aircraft with new fuel-efficient aircraft by 2028. It wants to shift to more fuel-efficient neo-engine aircraft. This will support the airline’s commitment to environmental and social sustainability and also make air travel reliable. Following the airline’s environmental initiatives, it uses sustainable aviation fuel (SAF) for its delivery flights. 

The airline has tested SAF on its commercial flight from Singapore to Manila. The airline aims to pursue new ideas and better solutions. The airline tries to make air travel accessible to all through promo fares.

Cebu Pacific Awards

The airline is committed to excellence and has been recognised for its services. It has been awarded by several travel institutions and the latest awards won by the airline are as follows:

• Asia Environmental Sustainability Airline 2022 - By CAPA (Center of Asian Pacific Aviation)
• Two Silver Anvil Awards at the 54th Anvil Awards for its specialised PR programs

Cebu Pacific Class of Travel

The airline offers only one class of travel which is the standard Economy class. Though it offers two upgrade options. Services offered to depend on the type of booking. The different options are as follows:

Economy Class Fly Only

This type of class offers comfortable seats and the passenger may not carry any luggage except cabin luggage.

Economy Class Fly+Bag

This type of class offers standard Economy seating and allows the passengers to carry a piece of checked-in baggage of up to 20 kg. The passengers can take with them one cabin luggage.

Economy Class Fly+Bag+Meal

This type of class offers comfortable seating and the passengers can carry one piece of checked-in baggage of 20 kg and can pre-book an in-flight meal. Passengers can carry one piece of cabin luggage. Passengers can pre-book meals 24 hours before the flight departure. Passengers can pre-book a maximum of two meals per flight. 

Cebu Pacific Baggage Allowance

Passengers can carry each piece of checked-in baggage of 20 kg or 32 kg. Passengers can check in 2 pieces of these weight options with a combined weight not exceeding 64 kg. Any excess in the piece, weight or size will be charged. If any baggage weight exceeds 32 kg then it will not be allowed by the airline due to international health and safety regulations. 

Every passenger can carry one piece of cabin luggage of up to 7 kg. The dimensions of the cabin luggage should not exceed 56cm x 36cm x 23 cm. Special baggage like sports equipment, surfboard, musical instruments and religious items are allowed for a fee. Carriage of firearms, ammunition and other weapons is allowed on all domestic flights.

You can easily check the baggage policy here.

Cebu Pacific Web Check-in Boarding Pass

Passengers can web check-in to avoid the long queues at the airport. Seats are assigned automatically and passengers can change the assigned seat or choose a seat for a fee. Online check-in is available 7 days before the scheduled flight departure. For web check-in, go to the airline’s website and select ‘Check-in’. Enter the PNR number and the last name. Click on ‘Confirm’ to confirm the information and print your boarding pass. Online check-in is not allowed for unaccompanied minors, passengers travelling with infants and passengers who need special assistance. Passengers can also check in at the airport and collect their boarding passes.

Domestic Flights Check-in

Passengers can web check-in 7 days to 1 hour before the scheduled flight departure. Web and mobile boarding passes are accepted at all airports in the Philippines. At the airport, self-check-in kiosks are available 8 hours before the flight departure. The passengers can drop the checked-in baggage at the Bag Drop Counter at the airport.

International Flights Check-in

Passengers can web check-in 7 days to 4 hours before the scheduled flight departure. Web and mobile boarding passes are accepted at select airports. Passengers can print their boarding passes during the web check-in. Passengers who web check-in can drop checked-in baggage at the Bag Drop Counter at the airport.

Cebu Pacific In-flight Services

Passengers can pre-order meals online 24 hours before flight departure. Each passenger can pre-book two meals per flight. Light snacks and drinks can be bought on flights from the ‘Fun Cafe’. If pre-ordered meals are not available then passengers will be given the option to choose any meal of the same value from the onboard menu. Changes in the pre-booked meals can be made 24 hours before the flight departure.

In-Flight Entertainment

The airline currently does not offer an in-flight entertainment option. 

In-Flight WiFi

The airline offers WiFi access on the A330 planes only and it is a paid service. Passengers can buy in-flight WiFi to stay connected on the flights and send emails, messages or work. It provides a fast and reliable internet connection.

Cebu Pacific Frequent Flyer Programme: GetGo

The airline offers a frequent flyer program GetGo which is now called Go Rewards. Passengers can activate the program and earn points and perks from the airline and its participating partners. Passengers can get benefits like more promos, more deals and more freebies. Passengers can use the points for the next Cebu Pacific flight with the airline or for shopping in stores nationwide. Passengers can also get personalised perks and promos for preferred shops and purchases. Points can also be converted into Cebu Pacific Travel Fund which is a virtual wallet to be used on the airline’s website.

Cebu Pacific Onboard Support

The airline assists passengers with special needs like unaccompanied minors, expectant mothers, passengers travelling with infants and passengers with mobility problems. Wheelchairs and assistance during the check-in are provided by the ground staff. Passengers can request special services when they need them. Passengers can read the airline’s policies and regulations before flying.  

About Cebu Pacific Refund & Cancellation

Passengers can cancel their bookings within 24 hours of booking till one hour before the flight departure. If the passenger is eligible for a refund then the amount will be refunded and small cancellation fees will be charged.

Please refer to the Cebu Pacific cancellation policy available here.  

Cleartrip: Runway for Cebu Pacific Flights

Cebu Pacific is a low-cost airline that offers flights to domestic destinations in the Philippines and international destinations in 14 countries including China, Japan, Australia, Singapore and the United Arab Emirates. You can easily do online bookings at Cleartrip. You can do one-way, round-trip or multi-city flight ticket bookings.

The interface is simple and the booking process is easy to follow. You can avail of the promos and discounts easily as they are made available on the Checkout page and get the lowest airfares on Cebu Pacific bookings. You can compare the airfares across multiple dates before you make the flight bookings. 

Once you register with Cleartrip you can easily get notified about price drops and offers on expensive tickets. You can find the cheapest flight tickets by using Cleartrip’s search function. You just have to enter the to and from destinations, the number of travellers and the travel date. You will get a list of flights with the cheapest listed at the top. You can review and select the Cebu Pacific bookings you prefer. 

Cleartrip’s customer service executives are always ready to address the customer’s queries and concerns. Cleartrip also offers an app to search for and book flights.